Contact Us

We're here to help

Have a question about your order or our product? We'd love to hear from you.

📧 Email us: info@dermlycareuk.com

We aim to respond within 24 hours, Monday to Friday.

Common questions:

🚚 Where is my order? Orders are dispatched within 1–2 business days. Delivery takes 7–14 business days. You'll receive a tracking email once shipped.

â†Šī¸ How do I return my order? Email us within 30 days of delivery and we'll sort it for you. No questions asked.

💊 Does it work for all skin types? Yes — the pen is safe for all skin types and all areas of the body.

đŸ“Ļ My item arrived damaged Email us a photo and we'll send a replacement free of charge.

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